Section 4 · Chapters 15–20

Getting
Found

A visitor who wants to book but cannot complete the process easily will simply leave. These five chapters cover everything from the booking button to the confirmation email, hidden revenue you are probably not capturing, and how to keep your site working as your business changes. This section is where interest turns into income.

"Your Google Business Profile is often the first thing a potential visitor sees before they ever reach your website. A complete, photo-rich, regularly updated profile is one of the most powerful things you can do for free."

Getting Found

After this section
you will be able to

Use basic SEO without needing a technical background, claim and optimise your Google Business Profile, build a consistent approach to getting and responding to reviews, use social media to drive traffic to your website, make your site accessible to more visitors, and reach international visitors more effectively.

Section quick-check

How easy is it to book
your experience right now?

Ch.15
Does each page on your site include the name of your county or region in its title or heading?
Ch.16
Have you claimed and fully completed your Google Business Profile with current photos?
Ch.17
Do you ask every happy guest for a review immediately after the experience?
Ch.18
Does every social media post you publish include a link back to your website?
Ch.19
Do all images on your website have descriptive alt text added?
Ch.20
Is your website copy written in plain, simple English that translates clearly?